Privacy Policy

Last updated: 2026

Information We Collect

When you visit our website or make a purchase, we may collect:

Contact information (name, email, phone number)
Shipping address
Payment information (processed securely through our payment processor)
Order history and product preferences
Website usage data via cookies and analytics

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your orders and shipments
Respond to your inquiries and provide customer support
Improve our website and product offerings
Send promotional emails (only if you opt in)

Information Sharing

We do not sell your personal information. We may share your information with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Service providers who help us operate our business

All third parties are required to maintain the confidentiality of your information.

Data Security

We use 256-bit SSL encryption to protect your payment information. Your credit card details are never stored on our servers — they are processed directly by our PCI-compliant payment processor.

Cookies

Our website uses cookies to improve your browsing experience, remember your cart contents, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications

To exercise these rights, contact us at info@gravesfurnitureshop.com.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Graves Furniture Shop
1517 Industrial Dr, Matthews, NC 28105
+1 (704) 845-0550
info@gravesfurnitureshop.com